Refund policy

Due to the nature of our product. We do not accept returns or exchanges unless the product was received damaged in this case we will replace your order asap. 

You can always contact us for any return question at bserenebeauty@outlook.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.